Introduction
- I am very curious and live to showcase my creativity.
- I love problem solving and risk mitigation.
- My goal is to better myself by 1% everyday. Learn a new skill, take on a new project, read a new book.
I am passionate about self-improvement and fulfillment. I enjoy examining datasets and identifying trends and patterns. Analyzing data is what makes me happy, so I have focused on improving my pattern recognition and creative problem-solving. I’ve mainly focused on roles and knowledge that will be beneficial for my future in analytics.
DoorDash, Remote — Senior Resource Specialist
- Team Leadership & Quality Oversight: Assist in leading, mentoring, and developing a high-performing QA team responsible for auditing workflows, monitoring metrics, and ensuring accuracy across large datasets.
- Project & Stakeholder Management: Act as DRI on high-impact initiatives, managing shifting priorities, delegating tasks, and aligning deliverables to tight deadlines. Collaborate cross-functionally with Strategy & Operations and Vendor teams to execute complex projects.
- Analytics & Reporting: Designed and implemented real-time productivity dashboards (Google Sheets) to track performance, measure accuracy, and surface data discrepancies. Partner with leadership to review outputs, ensure data integrity, and deliver insights that influence decision-making.
- Process Optimization: Identify gaps, resolve data discrepancies, and refine workflows to achieve improved reporting accuracy and increased efficiency. Proactively update SOPs and create training resources to strengthen vendor readiness and operational performance.
- Vendor Enablement: Support global vendor training on intricate workflows, provide clear process documentation, and align vendors to quality standards — whether vendors are utilizing human operators and/or LLMs for output — ensuring operational readiness at scale.
Centene, Remote — Provider Data Analyst
- Data Integrity & Compliance: Managed provider data quality across multiple healthcare databases (PIX, Cenprov, Portico, Amysis), validating accuracy and ensuring compliance with reporting standards.
- Data Analysis & Reporting: Analyzed provider and member datasets to support claims, enrollment, and utilization teams, enabling accurate downstream processes and business reporting.
- System Improvements: Assisted in evaluating and testing system enhancements to optimize data workflows and improve process efficiency.
- Cross-Functional Collaboration: Coordinated provider data communication across internal stakeholders, ensuring consistent access to accurate data for operational teams.
- Issue Identification: Proactively identified and reported potential data-related issues, contributing to improved healthcare service delivery and reduced errors.
- Healthplans by state: WI, IN, PA, GA, OR, FL, OH, MI
Billing specialist | Excellus
- Contact Insurance companies to maintain active authorizations. Enter/Update information as necessary. Relay information to the appropriate LMHP to prevent billing on inactive clients. Coordinated patient care activities with Medical insurance companies and managed care.
- Process Claims, Key Recertifications, Enter Client Data and Insurance Application information into company systems.
- Send PCP Recommendations
- Process Payments & Bills/Binders
SKILLS
Data Analysis & Visualization: SQL, Excel (PivotTables, VLOOKUP, Macros), Tableau, Jupyter Notebook
Programming: Python (Basic), R (Basic), MySQL, C++, CSS, HTML, VBA, Script (GS)
Data Management: Data cleaning, Wrangling, Mining, and Reporting (Healthcare Datasets)
Leadership: QA team management, Project Management, Project Scheduling, Workload Triage
Tools: Google Docs, Jira, IBM Watson, Studio, Plotly
Soft Skills: Flexibility, Critical Thinking, Detail Orientation, Strong Written & Verbal Communication, Time Management, Adaptability
EDUCATION
Master of Data Science | 05/26
Bachelor of Business, Minor in Data Analytics | 10/24
Associate of Arts | 05/23
CERTIFICATIONS
Certification in Data Analytics | 03/24
Certification in Data Science | 11/23
Microsoft Office Specialist
AWARDS
Limelight Recognition | 07/25